Shady Lane has been extremely proactive to ensure that we would be prepared to support anyone impacted by the virus. We have communicated with our staff to reinforce safety protocols and continue to follow each of them and remain focused on the safety of our staff and residents. We have kept a close eye on our stock of critical supplies, such as personal protective equipment, which is vital to keeping our staff and residents safe when in contact with someone affected by the virus. We have also created a separate unit, if needed, with designated staff to care for any residents that would be diagnosed with COVID-19. The health and safety of our staff and residents are our top priorities. We are committed to evaluating our own policies and making necessary adjustments to maximize their safety. 

We are following the instructed guidelines to maintain the health and safety of both our residents and staff. We encourage everyone to take the necessary precautions recommended by the CDC and public health officials to prevent the spread of this pandemic. As always, our focus remains on providing our residents with exceptional services.

Outdoor Visits

We now have a safe process for outdoor visitation using guidelines from the Wisconsin Department of Health Services (DHS). To reserve a time slot for an outdoor visit, click on the Sign-Up button. Visitors are still not allowed in the buildings and we continue to follow visitation guidelines from DHS.  You can review these guidelines here.

All visitors will be screened for any COVID-19 symptoms and not be allowed to visit if you have any symptoms. Visits will be 30 minutes long, only 2 visitors, and limited to 2 visits per month per resident. We ask that visitors be at least 12 years of age and no pets will be allowed. Please educate yourself with the documents: Frequently Asked Questions, COVID-19 Screen/Attestation for Visitors, and the Post Visitation Self Screen. At your visit, you will need to agree to follow the outlined rules and accept that there is some COVID-19 risk even in these protected situations. If you are unable to follow these guidelines your visit will be discontinued and we will decline future visits.

At the visit, you will need to read a description of the visit requirements, agree to follow those instructions, and accept that there is some COVID-19 risk even in these protected situations.

For more information, see the documents below.

Frequently Asked Questions

COVID-19 Screen/Attestation for Visitors

Post Visitation Self Screen

Visitation & Drop Off Information

We following best practice guidelines for infection prevention as published by the CDC and CMS, both of which currently states that facilities should restrict visitation of all visitors and non-essential health care personnel, except for certain compassionate care situations, such as an end-of-life situation. Residents are also not allowed to leave the campus, unless for an essential appointment or reason. These guidelines drive the decisions made for care providers like us, which are intended to help protect the safety and well-being of those we are entrusted to provide care.                                                                                                                                                                                                                                                              Items can be dropped off at our main Shady Lane entrance between 8:00 am and 4:30 pm Monday through Friday and 8:00 am to 3:30 pm on Saturday and Sunday. Please do not drop off food between 4:30 pm and 6:00 pm; this is dinner time and it’s very busy. No items are excluded from these drop-offs, but all the items are required to be in one package- a bag, box, tote. Label the package as clearly as possible with the resident’s name and room number. Flower deliveries, food deliveries, groceries, seasonal clothes, or anything you’d like to drop off are all allowed, as long as adhering to Shady Lane’s policies to protect residents.

Staying Connected

We have implemented the use of video calls through our activity staff. You also have the options for regular phone calls, letter writing, email messages, and the ‘send a message’ portal on our website to help stay in contacted with your loved ones. To schedule a video call, contact our Activity Coordinator. 

Live Virtual Tours

Shady Lane is continuing to accept new residents, although we are observing heightened screening and safety procedures during and after admission. If you would like to set up a tour, we would like to schedule a time to virtually show you around our campus. If you do not have the technology to do a virtual tour, we have options. To schedule the tour or get more information, please call our Admissions Coordinator.