Shady Lane has been extremely proactive to ensure that we would be prepared to support anyone impacted by the virus. We have communicated with our staff to reinforce safety protocols and continue to follow each of them and remain focused on the safety of our staff and residents. We have kept a close eye on our stock of critical supplies, such as personal protective equipment, which is vital to keeping our staff and residents safe when in contact with someone affected by the virus. We have also created a separate unit, if needed, with designated staff to care for any residents that would be diagnosed with COVID-19. The health and safety of our staff and residents are our top priorities. We are committed to evaluating our own policies and making necessary adjustments to maximize their safety. 

We are following the instructed guidelines to maintain the health and safety of both our residents and staff. We encourage everyone to take the necessary precautions recommended by the CDC and public health officials to prevent the spread of this pandemic. As always, our focus remains on providing our residents with exceptional services.

Visitor Guidelines

We following best practice guidelines for infection prevention as published by the CDC and CMS, both of which currently states that facilities should restrict visitation of all visitors and non-essential health care personnel, except for certain compassionate care situations, such as an end-of-life situation. Residents are also not allowed to leave the campus, unless for an essential appointment or reason. These guidelines drive the decisions made for care providers like us, which are intended to help protect the safety and well-being of those we are entrusted to provide care.                                                                                                                                                                                                                                                              Items can be dropped off at our main Shady Lane entrance between 8:00 am and 4:30 pm Monday through Friday and 8:00 am to 3:30 pm on Saturday and Sunday. Please do not drop off food between 4:30 pm and 6:00 pm; this is dinner time and it’s very busy. No items are excluded from these drop-offs, but all the items are required to be in one package- a bag, box, tote. Label the package as clearly as possible with the resident’s name and room number. Flower deliveries, food deliveries, groceries, seasonal clothes, or anything you’d like to drop off are all allowed, as long as adhering to Shady Lane’s policies to protect residents.

Staying in Contact

We have implemented the use of video calls, regular phone calls, letter writing, email messages, and window visits to help our residents stay in contact with their loved ones. Video calls are done on Tuesdays and Thursdays with the activity staff. Window visits should be scheduled in advance. To schedule a call or window visit, contact the Activity Coordinator. 


Virtual Tours

Shady Lane is continuing to accepting new residents, although we are observing heightened screening and safety procedures during and after admission. If you would like to set up a tour, we would be schedule a time to virtually show you around our campus. To schedule the tour, please call our Admissions Coordinator.